About the Company:
Teknol was founded as a provider-centric solutions company that builds better business solutions for growing businesses by combining industry-leading technology and security with dependable customer support. We give business owners the technology & services they need to succeed. Teknol helps businesses to create brand identities and provide digital solutions, including social media marketing and optimizing websites and graphics.
Job Description:
We are seeking an Operations Head with strong experience in operations and delivery who can lead and manage the operations and delivery teams, ensuring the timely delivery of services and effective planning and execution of projects. The successful candidate will be responsible for ensuring operational efficiency and effectiveness and overseeing the successful execution of client projects.
Responsibilities:
- Lead and manage the operations and delivery teams, ensuring the timely delivery of services and successful execution of client projects
- Develop and implement operational strategies to ensure operational efficiency and effectiveness
- Work with cross-functional teams to develop and implement project plans and timelines
- Monitor and analyze operational metrics to continuously improve operational performance
- Ensure adherence to quality standards and client requirements
- Build and maintain strong client relationships
- Hire, train, and manage team members
- Write and maintain technical documentation
Requirements:
- 7+ years of experience in operations and delivery, preferably in a digital marketing agency
- Strong knowledge of operational strategies and best practices
- Excellent communication and leadership skills • Strong problem-solving and analytical skills
- Ability to manage multiple tasks and priorities in a fast-paced environment • Good understanding of Agile development methodologies
- Bachelor’s degree in Business, Management, or a related field
Education and Certifications:
- Professional certifications in project management (e.g. PMP, CAPM, etc.)
If you meet the above requirements and want to be a part of a dynamic team, please submit your resume and cover letter. We offer a competitive salary package and benefits package.